Terms & Conditions
Last Updated: [Date]
The Deal
Welcome to Perlé. By using this site or buying our products, you agree to these terms. If you don't agree, please don't use the site or make a purchase. Simple as that.
1. Who We Are
Perlé is operated by [Your Legal Company Name], located at [Your Address]. All references to "we," "us," or "Perlé" mean [Your Legal Company Name].
2. Eligibility
You must be at least 18 years old to purchase from Perlé. By placing an order, you confirm you meet this requirement.
3. Product Information
We do our best to display accurate colors, descriptions, and specs. However, we can't guarantee that your screen will show colors perfectly. Product availability and pricing are subject to change without notice.
Limited Drops: Some products are released in limited quantities. Once they're gone, they're gone — until the next drop.
4. Pricing & Payment
- All prices are in [Currency] and include applicable taxes (unless stated otherwise).
- We accept [List Payment Methods: credit cards, PayPal, etc.].
- Payment is processed at checkout. If payment fails, your order won't be confirmed.
- We reserve the right to cancel orders if pricing errors occur.
5. Orders & Confirmation
- Once you place an order, you'll receive a confirmation email. This confirms we received your order — not that it's been shipped.
- We reserve the right to refuse or cancel any order for reasons including (but not limited to) product availability, errors in pricing/descriptions, or suspected fraud.
6. Shipping
- Shipping times and costs vary by location. Details are provided at checkout.
- We're not responsible for delays caused by carriers, customs, or events beyond our control.
- International orders may be subject to customs fees, duties, or taxes — you're responsible for these charges.
- Risk of Loss: Once your order ships, risk of loss transfers to you.
7. Returns & Refunds
We want you to love your G1. If you're not satisfied:
- Return Window: [30 days] from delivery date.
- Condition: Products must be unused, in original packaging, with all accessories included.
- Non-Returnable Items: Replacement brush heads (for hygiene reasons).
- Process: Email support@perleofficial.com to initiate a return. You'll receive a return label and instructions.
- Refunds: Processed within [7-14 business days] after we receive and inspect the returned item. Refunds go back to your original payment method. Shipping costs are non-refundable unless the return is due to our error.
Damaged or Defective Products: Contact us immediately with photos. We'll replace or refund at no extra cost.
8. Warranty
Perlé G1 comes with a [1-year] limited warranty covering defects in materials and workmanship under normal use. This warranty does not cover:
- Damage from misuse, accidents, or unauthorized repairs
- Normal wear and tear
- Replacement brush heads
To file a warranty claim, email support@perleofficial.com with proof of purchase and photos.
9. Intellectual Property
All content on this site — including text, images, logos, designs, and the Perlé name — is our property or licensed to us. You can't use, copy, reproduce, or distribute any of it without written permission.
User-Generated Content: If you tag us or use #PerléRitual, you grant us the right to repost, share, or feature your content across our channels. We'll credit you when possible.
10. Prohibited Uses
You agree not to:
- Use the site for illegal purposes
- Attempt to hack, disrupt, or damage the site
- Scrape, copy, or harvest data from the site
- Impersonate Perlé or misrepresent your affiliation with us
- Resell products for commercial gain without authorization
11. Limitation of Liability
To the fullest extent permitted by law:
- We're not liable for indirect, incidental, or consequential damages arising from your use of the site or products.
- Our total liability is limited to the amount you paid for the product in question.
- We're not responsible for issues caused by misuse, third-party services, or events beyond our control.
12. Indemnification
You agree to indemnify and hold Perlé harmless from any claims, damages, or expenses arising from your use of the site, violation of these terms, or infringement of any third-party rights.
13. Dispute Resolution
Governing Law: These terms are governed by the laws of [Your State/Country], without regard to conflict of law principles.
Arbitration: Any disputes will be resolved through binding arbitration in [Your Location], rather than in court. You waive your right to a jury trial or class action.
Exceptions: Either party may seek injunctive relief in court for intellectual property disputes.
14. Changes to Terms
We may update these terms at any time. If we make significant changes, we'll notify you via email or site banner. Continued use of the site after changes means you accept the new terms.
15. Severability
If any part of these terms is found to be unenforceable, the rest remains in full effect.
16. Contact Us
Questions about these terms?
Email: legal@perleofficial.com
Mail: [Your Company Address]